Your readings are private.
Turning Lines is built around a simple principle: the questions you bring to the oracle belong to you. This page explains exactly what we collect, why, and what we don't.
The Short Version
- Your readings, questions, and history are stored on your device by default.
- We do not sell your data. We do not run ad networks.
- AI interpretations are processed through our backend but not stored beyond the request.
- Sign-in is optional. Most features work without an account.
- You can delete your data at any time from Settings.
Who we are
Turning Lines (the "App") is operated by the Turning Lines team (the "Developer," "we," "us"). Contact: creataai.com@gmail.com.
This Privacy Policy applies to the Turning Lines mobile application available on the Apple App Store and any related services we provide.
Information we collect
Information you provide
- Birth details. Date, optional time, and optional place of birth, used to compute Daily Luck and Astrology readings. Stored locally on your device.
- Readings & questions. The inquiries you cast and the resulting readings. Stored locally by default; synced to our servers only if you are a Pro subscriber and enable cloud sync.
- Account details. If you Sign in with Apple, we receive an opaque user identifier and (if you allow it) an email relay address. We do not receive your real Apple ID email unless you choose to share it.
- Feature requests & support emails. The content you send us when you submit feedback or contact support.
Information collected automatically
- Analytics events. Anonymous, aggregated usage events (e.g., reading started, paywall viewed) used to improve the App. No reading content, question text, or personal identifiers are included.
- Device & diagnostic data. Standard crash reports and basic device metadata (iOS version, app version, language) when failures occur.
- Subscription state. Whether you have an active Pro subscription, supplied by Apple via our payments provider (RevenueCat).
Information processed during AI readings
When you request an AI interpretation, the App sends your question text and the computed casting (hexagram, cards, runes, or chart) to our interpretation server. The server forwards the request to a large language model provider to generate the reading, then returns the result to your device.
We do not store the text of your AI requests on our servers beyond the time needed to fulfill the request. LLM providers may temporarily process the request under their own privacy policies and standard abuse-prevention practices.
How we use information
- To deliver the readings, daily whisper, and other features you request.
- To authenticate your account and sync your archive across devices (Pro).
- To process subscription purchases and apply entitlements.
- To improve the App via anonymous analytics and crash diagnostics.
- To respond to your support emails and feature requests.
- To comply with applicable law.
What we don't do
- We do not sell or rent your personal information.
- We do not show third-party advertising in the App.
- We do not use your readings to train AI models.
- We do not share your reading content with third parties except as strictly required to generate the reading you requested.
Third-party services
We rely on a small number of trusted third parties to operate the App. Each has its own privacy practices that govern data they process on our behalf:
- Apple. Authentication (Sign in with Apple), in-app purchases, push notifications, App Store distribution.
- RevenueCat. Subscription lifecycle management and entitlement validation.
- LLM provider. Generates the AI interpretation text in response to your reading requests.
Data retention
Local data (readings, birth details, settings) remains on your device until you delete it or uninstall the App. Cloud-synced data (Pro subscribers) is retained while your account exists; you can delete your account from Settings → Account → Delete Account, which removes all server-side data within 30 days.
Subscription records are retained by Apple and RevenueCat under their own retention policies for as long as required for billing and tax purposes.
Your rights
Depending on where you live, you may have rights under GDPR, CCPA, or other privacy laws, including:
- Access. Request a copy of the data we hold about you.
- Correction. Ask us to correct inaccurate data.
- Deletion. Delete your account and associated data.
- Export. Export your reading archive as a portable JSON file from Settings.
- Objection. Object to certain processing of your data.
To exercise any of these rights, email creataai.com@gmail.com.
Children's privacy
Turning Lines is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.
International transfers
Our servers and the services we rely on may be located in countries other than your own. By using the App, you understand your information may be transferred and processed in those locations under appropriate safeguards.
Changes to this policy
We may update this Privacy Policy as the App evolves. Material changes will be announced inside the App and the "Last Updated" date at the top of this page will change. Continued use of the App after a change constitutes acceptance.
Contact us
Questions about this Privacy Policy or your data? Email creataai.com@gmail.com — a real person reads every message.